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Restaurant Reviews Ralph Brennan's Jazz Kitchen

Restaurant Name: Ralph Brennan's Jazz Kitchen

Address: 1590 South Disneyland Drive, Anaheim, CA. 92802
Cross Street: Downtown Disney
Phone: None
Hours of Operation: 11am - 11pm daily, Sunday brunch 11am - 3pm

Type of Cuisine: European/Other
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Price range: Moderate Dinner: $14 - $20

Service rating: 5star.gif (1100 bytes)

Food rating: 5star.gif (1100 bytes)

Ambiance rating: 5star.gif (1100 bytes)

Parking: Inadequate

Restaurant review: My family ate here on Christmas and we had a terrible
experience. We arrived, very hungry and placed our order. The waitress
arrived 15 minutes later and told us we had been given the lunch menu
and would have to re-order. The waitress did not provide any alternative
and did not apologize. The rest of the night, the service was
terrible. We sat with empty glasses during the meal. I do not recommend
this restaurant for anyone.

Name: Joan

Your city: Newport Beach

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Type of review: Dinner
Price Range: Moderate Dinner: $14 - $20

Food Rating: 5star.gif (1100 bytes)
Service Rating: 5star.gif (1100 bytes)
Ambiance Rating: 5star.gif (1100 bytes)
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Restrooms were: Clean
Parking was: Inadequate
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Entertainment: Some pretty good Jazz in one of the many rooms, nothing other than that.
View: Good people-watching from second floor patio over Downtown Disney

Date of Your Last Visit: 6/1/02
Time of Your Last Visit: 6:00 P.M.

Your Favorite Dish: Nothing

Your Review: Took some out of town guests there on 6/1/02 (Saturday). Told that there was a 15 minute wait for normal tables, so probably "a bit more" for an outside patio table. Started getting hungry and late for our concert after 30 minutes, after 40 minutes were promised a table soon. After one hour, we were assured for the umpteenth time that we'd be seated any minute. During our long wait servers and hosts were running around like mad. Made you feel like you were in the way, rather than working around you as you'd expect. Finally got a table, mildly expressed our dissatisfaction with the wait, but said we were looking forward to the food. Were given an appetizer for free as a peace offering. Saw server once in the first 20 minutes even after they knew we were slightly annoyed. Pork Chop was lukewarm at best, sides were just plain cold. Finally saw server 10 minutes later, told them to take it back and credit me. Other people at the table finished their decent mea! ls, then waited again for about 10 minutes before we were able to flag down the server to get our check. An ultra-speedy 10 minutes later I had signed my charge and we left, late to our concert. Extremely disappointing. Years ago I would have been very surprised, as the Brennan family of restaurants in New Orleans and Houston have been perennial favorites - some of the best ever. But, after our October 2001 trip with bad experiences at Dickie Brennan's Steakhouse and Brennan's proper, it doesn't surprise me. Avoid this place until they get their act together.

Your name: Scott Harvey

Your City: Laguna Niguel

       


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